How to claim the AWS egress waiver
AWS will waive Data Transfer Out (DTO) fees to the internet for customers who are migrating off AWS — but it isn't automatic. You have to ask, through a support case, and AWS reviews each request at the account level.
Full details: Free Data Transfer Out to Internet When Moving Out of AWS (AWS News Blog).
Migrate your data with Transferon
Kick off your transfer. Transferon keeps a record of when it started and finished — useful evidence that this was a one-time migration, not routine traffic.
Open an AWS Support case requesting the DTO waiver
Do this right away rather than waiting for the transfer to finish. AWS says it can't tell a one-time migration apart from normal business traffic without you flagging it — that's the whole reason the request has to go through support.
Follow up if you haven't heard back
AWS doesn't publish a response SLA for these requests. If it's been a couple of weeks with no word, check in on your case rather than assuming it's been dropped.
Complete your move off AWS
Once approved, AWS gives you 90 days to finish moving off the platform. Need longer? You have to notify AWS Support immediately — it isn't granted automatically.
Coming soon
- Automatic reminders as these dates approach, based on your actual migration timeline.
- A drafted AWS support ticket, pre-filled with your migration details.
- Certified mail, drafted and sent on your behalf, if AWS drags its feet on an approved waiver.
- A pre-written dispute PDF for your bank or card issuer, if it comes to that.
Also migrating out of Google Cloud? See our Google Cloud egress waiver guide.
This is our summary of AWS's public terms, not legal or financial advice, and AWS can change the program at any time — confirm current terms on the AWS blog post linked above before you rely on any date here. EU Data Act customers should also review AWS's separate EU Data Act Addendum, which has its own criteria.